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Online Counseling and Therapy Services > Terms and Conditions

Terms of Service

The patient consents to the following :-

Undergoing treatment as discussed with the therapist.

Has/will provide the therapist with all relevant information, including

- details of other current treatments

- details of any current medication

Session fees are payable at the time of booking and may be paid by cash, cheque, or credit card through PAYPAL.

Unless a minimum of 48 business hours notice is given should an appointment need to be cancelled, the session fee is payable in full.

Fees paid are not refundable, however a credit note can be issued providing sufficient notice has been given.

Understands that fees paid are for the therapist's time, expertise and best efforts. Psychotherapy by its very nature is dealing with the vagaries of the individual human mind and therefore whilst highly likely, success can never be guaranteed and no such guarantees are implied.

In the event of any technical failure eg brown out/power cut, network outage etc on the part of the therapist, the consultation will be re-scheduled without further charges.

If it is deemed necessary by my therapist, communication may be made with my family doctor/GP.

(if under 18 yrs of age, the agreement of a parent or guardian is required)

By completing any booking I/we acknowledge I/we have read and accepted the above terms and conditions of treatment.

Book an appointment

Trev Roberts

Mr T Roberts
Counsellor

Online Consultation

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Time zones

  • UTC: 2025-11-29 03:48
  • GMT: 2025-11-29 03:48
  • EST: 2025-11-28 22:48
  • CST: 2025-11-28 21:48
  • PST: 2025-11-28 19:48
  • EDT: 2025-11-29 14:48
  • SAST: 2025-11-29 05:48

Contact Us

Mr T. Roberts,
Online Counseling,
The Doctors Surgery,
9 Mitchell Road,
Poole, Dorset,
BH17 8UE,
United Kingdom.

+44 7790 333 431
trev@onlinecounselingfast.com

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